Solar Energy Host (SEH) is strongly committed to protecting the privacy of its customers. The intent of this privacy policy is to detail the information SEH may gather about customers who visit its Web sites, how that information is used, and SEH's disclosure practices. Please note that this policy applies only to SEH's Web sites and not to the Web sites of other companies or organizations to which we provide links via our web site. In the course of serving its customers, SEH acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to SEH by its customers in order to establish service. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by SEH in the normal course of providing service. None of this information will be disclosed to any party, only within SEH company itself. SEH also uses cookies on the landing pages of products sold online which record the referring URL required for the order form processor itself.

Visit Information

SEH gathers "visit" information from all visitors that visit SEH Web sites. Such data is used in the aggregate, to help determine general usage patterns, how the site was accessed and fine tune layout in order to ensure that our sites are as useful and enjoyable as possible. This "visit" and statistical information will not be made public information.

Please note that SEH does not control all HTML served in conjunction with its sites. SEH sites may include content from other parties that may perform user activity tracking other than that described herein. For example, some of our customer web sites may use "cookies" in ways that we do not.

Individual User Information

Individually identifiable information will not be released without that individual's prior consent. Visitors are specifically asked for individually identifiable information when signing up to use certain SEH services, such as web hosting or e-commerce store plans. In some instances, users may be asked for personal interest and/or demographic information in order to create a more customized user experience; however these fields will generally be optional.

SEH and/or its partners may wish to contact individual users regarding community news or to make promotional offers. However, such communications will only be delivered to users who have previously approved them.

SEH will not disclose any of its customers' personal and account information unless SEH has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of SEH or SEH's customers.

Data Security

SEH will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law. To protect the loss, misuse, and alteration of information that is collected from customers, SEH has appropriate physical, electronic, and managerial procedures in place to secure this information.

How is customer information used?

SEH will not share any customer information with partners, affiliates or company representatives. SEH may use customer information to provide its customers with system information or information about new or upgraded products.

Opt Out & Modifications

Customers may opt out of receiving notices of new or upgraded products from SEH by sending a request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . In this request to privacy@ solarenergyhost.com, customers must identify: service purchased from SEH, domain name (if applicable), contact information, and the date the service was purchased. However, customers may not opt out of receiving information from SEH which is essential for maintaining or updating customers' accounts or system information.

Most customers may access and modify their personal information via the online Control Panel, account information page. All other customers may access and modify their personal information by contacting SEH.

Domain name customers who have registered a domain name with SEH and wish to change the Technical Contact from SEH to another company, may send a request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . It is important to note that customer domain name registration information is made publicly available in the registry of domain names.

Special Notification with respect to Children's Privacy (Users under the age of 13) In response to concerns about protecting children's privacy online, Congress enacted the Children's Online Privacy Protection Act of 1998 ("COPPA"), which sets forth rules and procedures governing the ways in which Web sites may collect, use and disclose any personal information for children under the age of 13. In accordance with SEH privacy policy and COPPA regulations, we DO NOT:

1. Request or knowingly collect personally identifiable online or offline contact information from users under 13 years of age.

2. Knowingly use or share personal information from users under 13 years of age with third parties.

3. Give children the ability to publicly post or otherwise distribute personally identifiable contact information.

4. Entice children with the prospect of a special game, prize or other activity to divulge more information than is needed to participate in the activity.

Questions regarding children's privacy or any privacy concerns should be directed to:

SEH Solar Energy Host
Salt Spring Island BC Canada
1+ (250) 653-0083 phone
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Disclosure

SEH reserves the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests or to protect itself or its users. Where practical, SEH will attempt to obtain the prior consent of the individual prior to disclosing individually identifiable information. SEH reserves the right to revise this privacy policy at anytime without notice.